Refund policy

Our policies

Because each item is printed especially for you, all sales are final for incorrect size, color selection, or change of mind. If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Photos of the item and packaging may be required so we can verify the issue and make it right.

Please do not return an item without contacting us first. If a return is necessary, we will provide instructions for how and where to send your item. Items returned without prior authorization will not be accepted.

You can always contact us for any return question at hello@2749clothing.com.

Damaged, defective, or incorrect items:

Please inspect your order upon reception. If your item is defective, damaged, misprinted, or you receive the wrong item, please contact us promptly and provide photos of the item and packaging so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Because each item is printed specifically when your order is placed, we do not accept returns or exchanges for incorrect size or color selection, or change of mind.

Personalized and special-order items are also non-returnable unless they arrive damaged, defective, misprinted, or incorrect.

If an item arrives damaged, defective, misprinted, or incorrect, please contact us and provide photos so we can evaluate the issue and make it right.

Exchanges

Because each item is printed specifically when your order is placed, we do not accept returns or exchanges for incorrect size or color selection, or change of mind.

If you receive an item that is damaged, defective, misprinted, or different from what you ordered, please contact us with photos so we can evaluate the issue and make it right.

Refunds

Once we have reviewed your request and any requested photos or documentation, we will notify you whether a refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it may take additional time for your bank or credit card company to process and post the refund. 

If more than 15 business days have passed since we approved your refund, please contact us at hello@2749clothing.com.